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Inside Sales Representative


The Inside Sales Representative (iSR) is the heart of the sales team.  The iSR provides invaluable support to both Unicast’s customers as well as Technical Sales Representatives.

Key Functions:

  1. Develop and maintain rapport and relationships with current customers, primarily by phone.
  2. Answer customer inquiries.
  3. Work with the sales team members to provide excellent customer service including timely responses, accurate quotes, reliable information on products, and regular contact.
  4. Create and send quotations to current and potential customers.
  5. Process, monitor and follow up on customer quotes and purchase orders.
  6. Perform customer and market research to enhance sales intelligence.
  7. Ability to perform bookkeeping and data entry tasks precisely, with no error.
  8. Handle other duties and assignments as requested.

Key Requirements:

  • Excellent character.
  • Demonstrate a personal commitment to excellence.
  • Self-motivated and can work under minimal supervision.
  • Detail oriented.
  • Diploma or Degree in Business (or other related discipline) or equivalent combination of  work experience.
  • 5 years of bookkeeping experience
  • 2+ years of inside sales experience, ideally in the industrial, mining or civil construction industries.
  • Strong level of comfort in 2010 and above Microsoft Office products (Access, Excel, Word, Outlook, PowerPoint).
  • Proficient in QuickBooks.
  • Good oral and written communications skills.
  • Excellent phone manner.
  • Compelling negotiation and selling skills.

Sound Like You?

Please send us a resume and cover letter telling us why you are our next iSR!

Email your application to shane@unicast.ca.  Please quote “iSR Application” in the subject line.


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Order by Phone

Tel: 1-250-807-7999
Fax: 1-250-807-7990

Hours: Monday - Friday 7:30- 4:00 PST

Order by Email

Email: wearpartsolutions@unicast.ca

Our Address

Unicast, Inc
1200 Mayfair Road
Kelowna, BC
V1X 7W7