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Join a progressive team of engineers, managers, sales representatives, technologists, and labourers at Unicast, in Kelowna, British Columbia.
We’re always on the lookout for great people. If you don’t see any job postings on this page, but think you’d make a great addition to our team, please email your resume to careers@unicast.ca.
Inside Sales Representative
Job Title: Inside Sales Representative
Reports to: Operations Manager
Department/Team: Sales
Position Purpose:
Increase sales by preparing quotes, providing customer support, outside sales representative support, and following through on customers' purchase orders.
Key Functions (Main aspects of position)
- Develop and maintain relationships with current customers and answer inquiries
- Work with the sales team members to provide customer service including timely responses, accurate quotes, reliable information on products, and regular contact with clients
- Create and send quotations to current and potential customers
- Process, monitor and follow up on customer quotes and purchase orders
- Collect customer and market intelligence to enhance industry and competitor intel
- Participate in sales planning meetings with the sales team
- Track and monitor sales metrics and make recommendations on future opportunities
- Handle other duties and assignments as requested, including but not limited to:
- Process nonstandard quotations with support from the operations manager
- Review on a daily basis Ready Reports and on a weekly basis quotes status (Incomplete Quotes, More Information Needed) and DRQs and publish reports
- Work with engineering to obtain information and process quotes in a timely manner
- Follow up on sales orders (delivery dates, timing)
- Participate in new product reviews during engineering meeting
- Review selling prices and compile prices needed to review on a monthly basis
Requirements for Competency (Education, Experience, Qualifications, Knowledge, Skills, Abilities)
- College degree or equivalent job experience
- At least 2 years of inside sales experience ideally in the mining or civil construction industries
- Self-motivated
- Well organized with the ability to set priorities and schedules, coordinate multiple projects, and provide detailed reports
- Ability to read and interpret relevant documents such as product specifications, technical details and procedure manuals
- Excellent phone manner
- Easily able to build rapport and thrive in a team environment
- Good oral and written communications skills
- Proficient in Outlook, Word, Excel, PowerPoint and experience with Microsoft Dynamics 365
Mechanical Engineering Technologist/Engineer
Job Title: Mechanical Engineering Technologist/Engineer
Reports to: Engineering Manager
Department/Team: Engineering
Position Purpose:
Provide drawings for estimating and production of Unicast products.Key Functions (Main aspects of position)
- Prepare drawings of products from sketches and conversations with customers
- Consult with sales representative to ensure draft model is accurate with respect to design and drafting standards
- Participate in identifying new product development opportunities
- Develop manufacturing and drawing standards required to meet customers' needs
- Assist in quality control inspections and processes
- Provide technical support
- Conduct failure analysis and prepare reports
- Handle other duties and assignments as requested
- Familiarity with QC inspection would be an asset
Requirements for Competency (Education, Experience, Qualifications, Knowledge, Skills, Abilities)
- Diploma in mechanical engineering technology or degree in mechanical engineering
- At least 2-5 years of related engineering technology experience including design and development
- Previous experience with quality control concepts and systems
- Ability to conduct materials research
- Ability to read and interpret relevant documents such as product specifications, technical and procedure manuals, etc.
- Experience with Solid Works software and 3D software
- Self-motivated
- Well-organized with the ability to set priorities and schedules and multitask
- Detail oriented
- Strong critical thinking and problem-solving skills
- Ability to work flexible hours
- Proficient in Outlook, Word, Excel, and PowerPoint
- Ability to travel
Technical Sales Representative
Job Title: Technical Sales Representative
Reports to: Vice President Sales and Engineering
Department/Team: Engineering
Position Purpose:
Increase sales by selling to existing customers, gaining new customers, and building awareness of Unicast in target industries.Key Functions (Main aspects of position)
- Develop and maintain rapport and relationships with current and potential customers
- Provide excellent customer service including timely responses, accurate quotes, reliable information on products, and regular contact
- Execute sales programs and strategies to increase sales
- Efficiently manage territory, schedule and travel to meet objectives
- Collect customer and market intelligence to enhance sales ability
- Participate in sales planning meetings with sales team
- Report monthly on sales targets and achievements
- Produce field sketches of products from onsite measurement and conversations with customers
- Inspect materials and hardness of materials in the field
- Provide technical support as required
- Handle other duties and assignments as requested
Requirements for Competency (Education, Experience, Qualifications, Knowledge, Skills, Abilities)
- College degree in engineering technology or equivalent job experience
- At least 4 years of outside sales experience ideally in the industrial, mining, or civil construction industries
- Familiarity with engineering concepts, practices, and procedures
- Ability to read and interpret relevant documents such as product specifications, technical and procedure manuals, etc.
- Proficient with Microsoft Office software
- Strong presence and credibility
- Strong oral and written communications skills including listening, negotiation, and selling skills
- Ability to work flexible hours including nights and weekends
- Ability to travel extensively (19 to 21 weeks per year)
- Excellent character, self-motivated and drive for results
- Well-organized with the ability to set priorities and schedules and multitask
- Strong critical thinking and problem-solving skills
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